We were delighted to received this through the post from Feefo, (our independent reviews provider) certifying that we have achieved a feedback rating of 98% over 2013. We continuously strive to provide great customer service to our current and potential customers and thank Feefo for acknowledging our efforts.
Feefo describe the purpose of this certification is to remind potential customers that this percentage is collated from 100% verified ratings and reviews, and are based on transparent data.
An automatic email is sent to all our customers encouraging them to leave feedback positive or negative to help us improve our offering and services.