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Privacy Policy

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes.

We use the following types of cookies:

Necessary cookies: Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Statistical/Analytical cookies: Statistic cookies help us to understand how visitors interact with websites by collecting and reporting information anonymously. An example of this is that website visitors are able to find the information they are looking for easily.

Targeting cookies: These type of cookies record you as a unique visitor to site and records the pages you have visited and any links you have followed. We may use this information to make any advertising shown to you relevant to your interests. We may share this with third parties
again only for the purpose of displaying relevant advertising.

Below is a list of some of the cookies we use and the purpose we use them for:

List of cookies we collect

The table below lists the cookies we collect and what information they store.

COOKIE nameCOOKIE Description
__cfduid To identify an individual client to make services e.g our online chat more efficient. This does not store any personally identifiable information.
JSESSIONID Used to remember your selections and options as you browse through the website. 
Google Analytics  Register a unique ID that is used to generate statistical data about your visit and interaction with the website.
Live chat cookies These are used to remember you as a repeat visitor to our live chat service and also allow this service to operate.
Google, Facebook Remarketing These cookies recognise you as a visitor to the website. These will be used to display appropriate advertising and banners based on your browsing history on other websites and apps. No personally identifiable information is stored. 


Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Last updated: 19/05/18

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