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Privacy and Security Policy

For the purposes of the EU General Data Protection Regulation the data controller is BABLA’S LTD of 517 High Road, Wembley, HA0 2DH operating the site “www.bablas.co.uk”. Any reference to “website” "we" "us" "our" is a reference to this entity.

This privacy policy explains how we use any personal information we collect about you when you use this website. Please read through the following carefully to understand what data we collect and how it is processed.  

1.     What information is being collected?

We may collect and process data about you when:

a)     You register with us or place an order for products or other services. The information collected will be clearly displayed and titled on the form fields.

b)    You submit enquiries through our website, phone call, voluntarily complete customer surveys, provide feedback and participate in competitions.

c)     You visit the site. Information including sites you visited prior to visiting this site, location, browser type, device type, operating system and other statistics about your visit are recorded. These are recorded anonymously and an individual cannot be identified by this. Cookies are stored to distinguish you as a unique user on our site. For further information please review our Cookie Policy page.

d)    Your IP address is also logged for fraud checking purposes. 

 

2.    How will we use the information about you? 

We will use the information provided by you to do the following:

a)    To meet our necessary contractual obligations e.g. fulfil your order or any services requested.

b)    If you agree we will also email you about other products and services which may be of interest to you.

c)    From time to time we may contact you my phone/email/text for market research purposes in order to improve our website experience.

d)    We will never sell, distribute or lease your information with other marketing companies, unless they are vendors or service providers who it is necessary to share the information with in order to fulfil our contractual obligations with you or deliver any services including operating this website. The legal basis of this processing is our legitimate interests.

e)    In order to process your order we may need to share your details with relevant credit reference and fraud prevention agencies. 

 

3.    Marketing

a)    We may use your data or employ a third party organisation to act on our behalf to send you relevant product or service updates which we feel is relevant to you based on past purchases or enquiries if you have consented us to do so. You may opt out of this at a later date.

b)    You have a right at any time to stop us contacting you for marketing purposes. If you no longer wish to receive information for marketing purposes please contact us using our contact us form stating you do not wish to receive further communication.

c)    We may also use cookies to remarket related products and content to you on other websites and social media platforms. For more information please visit our Cookie Policy page.

 

4.    Retention of your information

a)    As per statutory requirements, we keep information such as invoices, receipts and records (which may include personal data) for a minimum of 6 years after which time it will be removed. Any information used for marketing purposes will be kept by us until you inform us that you no longer wish for this information to be retained. 

 

5.     Storage of information 

a)     We endeavour to take all reasonable steps to protect your personal information. However, we cannot guarantee the security of any data you disclose online. You accept the inherent security risks of providing information and dealing online over the Internet and will not hold us responsible for any breach of security; any transmission is at your own risk. 

 

6.     Access to your information and correction

a)      You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please kindly contact us through the contact us form. We may charge a small fee for this access request. We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

 

7.     Cookies

a)      Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. For further information visit www.aboutcookies.org. You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result. For more information please visit our Cookie Policy page. 

 

8.     Other websites

a)    Please be aware that our site may link to other web sites which may be accessed through our site. We are not responsible for the data policies or procedures or the content of these linked web sites.

 

9.     Changes to our privacy policy 

a)      We keep our privacy policy under regular review and we will place any updates on this page. This privacy policy was last updated on 17 May 2018.

 

10.     How to contact us

a)      Please contact us if you have any questions about our privacy policy or information we hold about you by using the contact us form or write to us: Babla’s LTD, 517 High Road, Wembley, HA0 2DH.

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