Certified Experts.
The back case is opened using GUCCI specific tooling. These tools are specially designed to engage any special grooves and notches in the case back without causing unwanted damage to your watch.
The power consumption of your watch movement is tested using a special electronic device. This checks the movement is consuming the right amount of power from the battery.
Pressure testing using specialist equipment to ensure your watch is capable of withstanding water ingress to the manufacturer specification.
From daily wear dirt and debris accumulate on the case and bracelet of your watch. Our ultrasonic cleaning removes this layer with high frequency waves to make your watch look pristine.
Book an appointment online to drop off your watch at our Wembley workshop.
Our experts will carry out specialist testing along with the battery replacement to get your watch working.
Have your watch back on your wrist after 90 minutes or let us know if you would like to collect another day.
If more than a battery is required to get your watch working, your watch is returned and we will provide you an estimate for required repairs without charge.
It only takes 2 minutes. No credit card required.
Tracked and insured in transit up to £25,000. This includes a pre-paid special delivery bag and padded box to secure your watch in transit. Once received the watch can be packaged and taken to your nearest Post Office to obtain proof of posting.
We will carry this out and contact you with an estimate. Payment can be made by any major debit/credit card online.
Final quality checks are performed before we return your watch by Royal Mail Special Delivery (signature required on delivery).
If more than a battery is required to get your watch working, we will provide an estimate to get it working. If it is more than you expected, you can opt to have your watch returned with only postage costs being charged.
Book an appointment online to drop off your watch at our Wembley workshop.
Our experts will carry out specialist testing along with the battery replacement to get your watch working.
Have your watch back on your wrist after 90 minutes or let us know if you would like to collect another day.
If more than a battery is required to get your watch working, your watch is returned and we will provide you an estimate for required repairs without charge.
Tracked and insured in transit up to £25,000. This includes a pre-paid special delivery bag and padded box to secure your watch in transit. Once received the watch can be packaged and taken to your nearest Post Office to obtain proof of posting.
Our experts will carry out specialist testing along with the battery replacement to get your watch working.
Final quality checks are performed before we return your watch by Royal Mail Special Delivery (signature required on delivery).
If more than a battery is required to get your watch working, we will provide an estimate to get it working. If it is more than you expected, you can opt to have your watch returned with only postage costs being charged.
It only takes 2 minutes. No credit card required.
We know how much you depend on your watch, so we carry out battery replacements within 90 minutes in store, or within 14 days via our postal repairs service. Need it faster? Let us know and we will try our best to help.
We hold an official account with GUCCI for spare parts.
For your peace of mind, the battery life is guaranteed for a minimum period of two years*.
Being in business for 28+ years, your watch will receive the expert attention it deserves.
The average life of an original battery replacement is 24 months (2 Years), however the exact duration is dependent on various factors e.g. when the watch was last serviced and the type of movement within the watch.
We have an official spare parts account with GUCCI and only use genuine parts for all watch repairs.
Many watch repair shops near you may offer this battery replacement service, however most watch repair shops do not have the specialist equipment to reseal and pressure test the watch. They may also not have the expertise to open the watch without causing irreversible damage to the case back.
Once your repair is completed, we will contact you by email and you can use any major debit/credit card to complete payment through our secure payment page.
We offer a same day battery replacement service in store which is by appointment only. This usually takes 60 - 90 minutes if an appointment is booked prior to visiting. If you wish to book an appointment please visit our appointment booking page.
There are several pay and display car parks within walking distance. For further details please see the heading parking on our contact us page
Originally established in the island town of Zanzibar in 1895, we are a 4th generation family business with a passion for repairing watches. Our customer focused approach is at the heart of what we do; allowing us to become one of the leading watch repair service centres.
Our workshop holds an official spare parts account with GUCCI, meaning all repairs are carried out with genuine parts. Our watchmakers have worked for GUCCI, therefore are able to work on your GUCCI watch to the highest standard.
Our workshop is fully equipped with state-of-the-art tools designed to handle everything from minor repairs to complete overhauls, so you can rest assured your timepiece will be in good hands when it comes to us.
