During these uncertain times we would like to keep you updated on the steps we have taken.
The health and safety of our customers and our team remain the number one priority. We continue to provide the best service possible through our online platforms, whilst our retail store remains closed.
Retail store
The store is closed in accordance with government guidance until further notice.
Online shopping
You can continue to shop online on our website. All in stock items will be despatched within normal timeframes. We are suspending our next day delivery guarantee as per Royal Mail advice as deliveries in some areas are subject to delays.
Orders where an estimated delivery date is displayed may be delayed due to the current situation.
We are also suspending our click and collect service due to the retail store being closed.
Watch Repairs
Inevitably due to many of our suppliers being closed, this has introduced a delay to the completion of repairs where parts are required. We continue to progress repairs where possible, however repairs where parts are required will be delayed until normal services resume.
We continue to carry out battery replacements and other partial repairs where parts are in stock through our postal repairs service.
Getting in touch
For any queries please get in touch through our contact form.