Certified Experts.
MEMBER OF THE BRITISH WATCH AND CLOCK MAKERS’ GUILD
MEMBER OF THE BRITISH HOROLOGICAL INSTITUTE
12000+
Watch Repairs
9000+
Positive Reviews
28+
Years of Experience
Watch Repair Services We Offer
We are able to carry out most watch repairs in our on-site workshop from watch bracelet adjustments to complete overhauls using only genuine manufacturer parts. We keep a large range of parts in stock and being an accredited workshop for many brands, we can also source parts directly from watch manufacturers. Offering both in-store services in London and nationwide services via post.
- Battery Replacement
- Complete Overhauls of automatic and quartz watches
- Watch bracelet/strap replacement
- Polishing
- New watch crowns
- Watch Bracelet Shortening
- Repair/Replace watch clasps
- Watch Glass Replacement
Watch Battery Replacement
We offer battery replacements for nearly all watch brands in our Swiss standard on-site workshop. For watches not needing pressure testing, replacements can be done in-store while you wait (no appointment necessary). For watches requiring pressure testing, we provide same-day 90-minute appointments via our online booking system.
Complete Overhauls Of Automatic And Quartz Watches
Our team of experts are able to carry out complete movement overhauls to restore your watch back to perfect working order. Our workshop is equipped with the latest tools and equipment to offer an expert diagnostics and repair service.
Watch Bracelet Or Strap Replacement
We stock one of the largest selections of original manufacturer watch straps and good quality generic replacement straps if you are looking for a change.
Wrist Watch Polishing
We offer a back to factory finish watch polishing service using specialised polishing machines. This removes all surface scratches that may have accumulated over years of wear, to restore your watch to an as new appearance.
New Watch Crowns
Accidental damage can cause damage to the watch time setting crown. This can shear off due to excessive force while setting the time or catching on clothing. We are able to carry out partial repairs where possible to replace just the crown.
Watch Strap Shortening
We can adjust all watch bracelets while you wait in-store or through our postal repairs service. The watch bracelet adjustment is carried out using the correct brand-specific tooling to ensure no residual unsightly damage is left after the adjustment.
Repair and Replace Watch Clasps
Watch clasps can become worn over time and need adjusting/replacing. Rather than having to replace the whole bracelet at a greater expense, we are able to offer just repairs or replacement to the watch clasp.
Watch Glass Replacement
We offer a watch glass replacement service for damaged watch glasses. A broken glass should be replaced as soon as possible to avoid water ingress/dust entering the watch and causing further damage.
Battery Replacement
We can carry out battery replacements on almost all brands in our on-site Swiss standard workshop. Watches that do not require a pressure-test we are able to carry out battery replacements in store while you wait (no appointment required), and other watches that do require pressure testing we offer same day 90 minute appointments via our online booking system.
Watch Bracelet Shortening
We can adjust all watch bracelets while you wait instore or through our postal repairs service. The watch bracelet adjustment is carried out using the correct brand specific tooling to ensure no residual unsightly damage is left after the adjustment.
Complete Overhauls of automatic and quartz watches
Our watchmakers are able to carry out complete movement overhauls to restore your watch back into perfect working order. Our workshop is equipped with the latest tools and equipment to offer an expert diagnostics and repair service.
Polishing
We offer a back to factory finish watch polishing service using specialised polishing machines. This removes all surface scratches that may have accumulated over years of wear, to restore your watch to an as new appearance.
Repair/Replace watch clasps
Watch clasps can become worn overtime and need adjusting/replacing. Rather than having to replace the whole bracelet at a greater expense, we are able to offer just repairs or replacement to the watch clasp.
New watch crowns
Accidental damage can cause damage to the watch time setting crown. This can shear off due to excessive force while setting the time or catching on clothing. We are able to carry out partial repairs where possible to replace just the crown.
Watch Glass Replacement
We offer a watch glass replacement service for damaged watch glasses. A broken glass should be replaced as soon as possible to avoid water ingress/dust entering the watch and casing further damage.
Watch bracelet/strap replacement
We stock one of the largest selection of original manufacturer watch strap replacements. We also stock good quality generic replacement straps if you are looking for a change.
Why Choose Us
Fast turnaround
We know how much you depend on your watch, so we carry out battery replacements within 90 minutes in store, or within 14 days via our postal repairs service. Other watch repairs are subject to availability of parts.
Certified Workshop
Our workshop has been inspected and approved by many prestigious watch brands, to allow us to obtain genuine parts to carry out repairs on your watch.
Retail Store
Prefer handing your watch into us? We have a retail store where you can visit us in person.
Watch Repair Experts
Being in business for 28+ years, your watch will receive the expert attention it deserves.
How to Get an Estimate
Send Your Watch to Us
Choose option to display instructions
OR
Order Postage Pack
It only takes 2 minutes. No credit card required.
Order a free postage pack
Tracked and insured in transit up to £25,000. This includes a pre-paid special delivery bag and padded box to secure your watch in transit. Once received the watch can be packaged and taken to your nearest Post Office to obtain proof of posting.
Expert diagnostics and assessment
We will carry this out and contact you with an estimate. Payment can be made by any major debit/credit card online.
Watch securely returned
Final quality checks are performed before we return your watch by Royal Mail Special Delivery (signature required on delivery).
No obligation estimate
We will carry out an assessment and provide you with an estimate to get your watch working. If it is more than you expected or the parts are not available, you can opt to have your watch returned with only postage costs being charged (£18.00).
Payment
Payment for repairs can be completed by most major credit/debit cards via an online payment link, which will be sent to you by email. Please note we do not accept telephone payments or cheques.
Send Your Watch to Us
Choose Option to Display instructions
OR
Order a free postage pack
Tracked and insured in transit up to £25,000. This includes a pre-paid special delivery bag and padded box to secure your watch in transit. Once received the watch can be packaged and taken to your nearest Post Office to obtain proof of posting.
Expert diagnostics and assessment
We will carry this out and contact you with an estimate. Payment can be made by any major debit/credit card online.
Watch securely returned
Final quality checks are performed before we return your watch by Royal Mail Special Delivery (signature required on delivery).
No obligation estimate
We will carry out an assessment and provide you with an estimate to get your watch working. If it is more than you expected or the parts are not available, you can opt to have your watch returned with only postage costs being charged (£18.00).
Payment
Payment for repairs can be completed by most major credit/debit cards via an online payment link, which will be sent to you by email. Please note we do not accept telephone payments or cheques.
Only takes 2 minutes. No credit card required.
About Us
Originally established in the island town of Zanzibar in 1895, we are a 4th generation family business with a passion for repairing watches. We pride ourselves on providing great customer service and we focus on providing one of the best watch repair services available.
Our workshop is accredited by various prestigious watch brands meaning we can carry out all repairs on-site without having to send them away. Being accredited means that the respective watch brand has verified that we have all the equipment and training necessary to carry out watch repairs to the highest standard for the accredited brand.
Our workshop is fully equipped with state-of-the-art tools designed to handle everything from minor repairs to complete overhauls, so you can rest assured your timepiece will be in good hands when it comes to us.
Workshop
Timing equipment: To accurately check the health and precisely adjust timekeeping of your mechanical watch.
Polishing machine: To remove scratches and dents and restore your watch to a showroom new condition.
Cleaning machine: To ultrasonically clean individual watch parts through various cycles in a complete overhaul of your watch.
Pressure testing machine: To test the water resistance of your watch to the specified manufacturer standard.
Consumption tester: The power consumption of your watch movement can be tested to ensure it is operating within normal limits.
Don’t take our word for it
MEMBER OF THE BRITISH WATCH AND CLOCK MAKERS’ GUILD
MEMBER OF THE BRITISH HOROLOGICAL INSTITUTE
Latest Omega Battery Replacements
Areas We Are Local to
- Wembley
- Central London
- London
- West End
- Wembley
- Ealing
- Pinner
- Northwood
- Ruislip
- Harrow
- South Harrow
- Ickenham
- Uxbridge
- Finchley
- Queens Park